Shipping policy

IN STOCK: StoneX Splitter orders have a 1-3 day processing time, 1-5 day shipping time.

PREORDER: StoneX Splitter orders have 2-3 week processing time. 

All add ons within the same order will ship with the StoneX Splitter.

Our shipping cost is FREE for all orders to the US and Canada.

 

We do offer local pick up in the Flathead Valley in Montana.

No returns, once shipped, all sales are final.

For order changes or cancellations, please reach out within 24 hours of your order.

 

Now offering shipping to: New Zealand, Australia, Norway, Singapore, Switzerland, United Kingdom

International Orders — Duties & Taxes

Orders shipped outside the United States may be subject to import duties, taxes, and customs fees upon delivery. These charges are determined by the destination country's customs authority and are the responsibility of the customer.

StoneX Splitter does not collect duties or import taxes at checkout for international orders. Below are estimated tax rates by country based on current regulations — actual amounts may vary based on product classification and declared value:

  • Australia: 10% GST applies to all imports regardless of value, plus applicable customs duty.
  • New Zealand: 15% GST applies to orders above NZ$1,000, plus applicable customs duty.
  • Norway: 25% VAT applies to all imports with no minimum threshold, plus applicable customs duty.
  • Singapore: 9% GST applies to orders above SGD 400 (~$300 USD), plus applicable customs duty.
  • Switzerland: 8.1% VAT applies to virtually all imports, plus applicable customs duty and carrier handling fees.
  • United Kingdom: 20% VAT applies to orders above £135 (~$170 USD), collected at the border upon delivery.

For a product at our price point, import taxes alone can range from $500–$1,500 USD depending on destination. We strongly recommend contacting your local customs office for a precise estimate before placing your order.

These fees are collected by your local customs authority or carrier upon delivery and are not included in your order total or shipping cost.

Refusal of delivery due to unexpected customs charges does not qualify for a refund of shipping costs.